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Standard E-Mail Accounts
All standard e-mail accounts include the following:
· POP access
· Secure POP
access
· IMAP access
· Secure IMAP
access
· SMTP access
· Secure SMTP
access
· Secure Webmail
access
$2.00 per e-mail account per month

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Anti-Spam Solution
What is Exchange Defender?
ExchangeDefender is a transparent network service designed to secure
your email before it can damage your servers and workstations. It
enforces your company policies, government compliance requirements
and provides reporting, business continuity and even email access
and collaboration when your Internet access or mail server is unavailable.
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Deployment
ExchangeDefender is a transparent stateless SMTP proxy. Jargon
aside, it is a security network that processes email and only delivers
email you want to read down to your server or workstation. Every message
going into or out of your mail infrastructure is scanned for dangerous
content and the security policies you define are applied to it, along
with any archiving or government compliance requirements. ExchangeDefender
is a global network, spanning 2400 servers in over 14 data centers
(Nov 2007) and is the fastest growing security network worldwide.
Below is a brief overview of the implementation:
Mail for your domain is pointed to ExchangeDefender via MX records
(mail routing records) in your DNS (like for example: royaltechnologymanagement.com).
For outbound mail security, you use our outbound smart host to route
all outbound mail through our content protection network but you must
have a dedicated IP address.
ExchangeDefender is RFC compliant and works with Microsoft Exchange,
Lotus Domino, Novell Groupwise, Sendmail, Postfix, Qmail, Imail, and
any other SMTP mail server. The entire deployment can be done in just
a few minutes.

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Security Enforcement
The brains of ExchangeDefender is its policy server, the
central collection of all security directives that tell individual
nodes and firewalls what to do with dangerous content, how to archive
email, how to provide business continuity and implement your policies.
Once your email is received by ExchangeDefender the policy server
is contacted and asked what to do with the email. This is where we
enforce the policies you established for your company - Should we
scan it for viruses? If so, what do we do with infected messages?
What about disinfected messages? With over a thousand possible settings
and policy configurations this is the core of our service:

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Malware Scan - The first step in the ExchangeDefender process is
a malware scan - this is where we determine if the message itself
is valid and if any of the attachments are acceptable. If necessary
the message is disarmed and then forwarded to the virus scanners.
Virus Scan - ExchangeDefender uses up to six different virus scanning
engines to determine if any of the attachments contain viruses. If
we find a virus we will comply with your policy (delete, disinfect,
quarantine) or we can silently dispose of the message.
Spam Scan - Here we pass the message through thousands of tests
to determine if it is a SPAM or a valid/clean email. Because of the
number of anti-spam techniques used in this process we average 98%
spam identification with less than 0.000004% false positive ratio
(legitimate messages treated as junk mail).
Content Scan - This is the most comprehensive portion of ExchangeDefender
and the most flexible because it includes the ever evolving message
intelligence part of the service. We can determine if messages contain
adware or spyware, if they are "phishing" with fraudulent
content, if they contain adult or foreign content not suitable for
your users or if they are simply things you wish not to read.
As you can tell, ExchangeDefender is very flexible to give you the
level of scrutiny you need to process your email. Instead of spending
your time analyzing each message you can establish rules for yourself,
your department or your entire company and have them applied automatically
and reliably.
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Outbound Security
ExchangeDefender provides outbound content filtering as a
core component of your email infrastructure. By routing all your outbound
mail through ExchangeDefender outbound servers you can restrict SMTP
connections to your mail servers and offload virus and content scanning
onto a server connection you can control. By scanning each message
for virus content we can keep you from blacklists and minimize the
chance of your server being added to a blacklist.

ExchangeDefender can also implement outbound policies that screen
outgoing messages for confidential content and allow you to block,
quarantine or forward any suspicious information leaving your organization
(accounting data, confidential contracts, etc).
Each outbound message also transparently creates a reverse trusted-sender
entry (whitelist) for contacts you send mail to. Because you initiated
the contact, the email address you sent mail to will be transparently
added to your whitelist and their reply will bypass many SPAM filters.
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Policy Enforcement
ExchangeDefender automatically applies your security policy
to each message it scans, and you have a friendly web interface to
properly define it.

ExchangeDefender policy is very granular and easily configurable.
You can establish a policy for the entire company, domain, server,
and department or even allow each user to customize how their mail
should be handled. There are separate control panels for the administrators
and users, all easily accessible from any device with web connectivity
(https).
ExchangeDefender gives you easy access to all aspects of the service
including:
Antivirus (delete, disinfect, quarantine, deliver);
Spam (delete, bounce, quarantine, archive, forward, deliver, flag);
Attachment rules (delete, quarantine, block, reject, deliver);
Spyware (delete, quarantine, deliver)
Malware (disarm, convert-to-text, quarantine)
HIPAA compliance (archive, deliver & store, deliver, store &
forward)
You could spend days configuring ExchangeDefender to reflect your
entire corporate policy and keep up with every new threat. However,
ExchangeDefender is delivered fully configured to provide optimum
security and we respond immediately to any emerging threats.
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Message Delivery
ExchangeDefender delivers the mail you wish to read with
minimum delay. Because the service is provided through massively scalable
and redundant systems we are able to process messages much faster
than you could if you loaded all the software on a single system (as
is usually the case with mail servers).
ExchangeDefender encrypts communication between mail servers and mail
users whenever possible. All servers support SSL/TLS connections assuring
that your mail does not get intercepted by TCP/IP sniffers.

ExchangeDefender operates as a distributed cloud service, with decentralized
administration, policy enforcement and archive with business continuity.
What that means is that our network, spanning 2400 servers and 14
data centers with over 100 Gbit of Internet bandwidth has no single
point of failure and can adapt to network outages, distributed denials
of attack, mail floods and more.
Based on standards, ExchangeDefender internally implements the ETRN
protocol to spool mail for your server in case of network or server
outage you may experience. The service is automatically enabled when
ExchangeDefender cannot reach your server, for any reason. ExchangeDefender
bridgeheads attempt to contact your network every minute for the first
15 minutes of outage, after which the interval is increased to 15
minutes for up to seven (7) days.

ETRN can give you time to perform maintenance on your server or network
without the risk of bouncing email. Once your network or server have
recovered, ExchangeDefender will start to deliver messages to you
in staggered mode. Each data center will only attempt several connections
at a time to give your server ability to dequeue all queued mail without
being immediately flooded.
Furthermore, ExchangeDefender implements our own LiveArchive technology,
providing you with a full, seamless and standalone email environment
that your organization can continue to work from uninterrupted even
if your Internet access or mail infrastructure become unavailable.
We also can delivery the email in POP format, so that your favorite
email client can get email right from exchangedefender at no extra
cost.
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Business Continuity and LiveArchive
One of the most critical components of an external mail security
solution is its reliability - you need something that will be far
more reliable than your own mail infrastructure so if you ever experience
an outage you have that extra layer of mail redundancy. ExchangeDefender
meets and exceeds that requirement through our LiveArchive business
continuity services.
LiveArchive is designed from the ground up as the core component
of ExchangeDefender. It is a complete standalone email system with
your users, your corporate identity and your passwords, running on
highly reliable geo-redundant webmail system. The beauty of ExchangeDefender
LiveArchive is that it is seamless, you will not even know its there
until you need it. And when you do need it you just need a web browser.
Login to your account via the secure https connection, your email
address and password give you access to past five days of email with
the ability to respond, delete, forward and essentially continue working
while your main server, workstation or Internet connection to the
office are down. When your main server or workstation comes back online
you can download the last five days of email.
Extension to LiveArchive is also available for regulatory compliance,
with flexible storage allocation at just $4/GB/month. Store the email
for as long as your regulatory compliance requires it, in a secure,
redundant storage network spanning multiple data centers.
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Reporting and Accountability
ExchangeDefender is an extension of your email infrastructure.
How do you know what happens with email that you send and receive?
How do you troubleshoot the mail flow if there is a mysterious component
between you and the sender/recipient? With ExchangeDefender we offer
full insight into the activity on our network, giving you control
and accountability over the entire process.
User SPAM Reports - Each user (and each email address) on the ExchangeDefender
system can receive up to two daily reports generated at a time you
specify and emailed directly to their inbox. These reports, daily
and intraday, show your users which email was classified as SPAM and
gives them an option to release the message into their inbox or release
plus add to a whitelist so it can never be flagged as SPAM again.
If access to quarantined email is critical users have full 24/7 access
to the SPAM quarantines via the web, containing past seven days worth
of junk mail. We also offer desktop program that tells you every hour
how much spam you have.
Administrator Reports - Administrative access to email is critical,
especially when there are problems that need to be troubleshoot or
for overall system performance. Administrators are emailed monthly
reports indicating the performance of ExchangeDefender along with
the full business key performance indicators. We also have the ability
to provide this data at any time, on demand.
SPAM Czar - SPAM Czar is a special role in the ExchangeDefender
system, built specifically for the email administrators who do not
want their users to be bothered with the chore of junk mail management.
SPAM Czar is a special administrator that has access to the entire
systems SPAM bucket, allowing them to manage releases of false positives,
whitelists and blacklists. This role brings further positive productivity
benefits to your organization because it puts the management of the
organization on the appropriate department instead of every single
user.
ExchangeDefender offers multiple levels of integration and reporting
with your existing infrastructure. In addition to providing flexible
daily and intraday email reports, web console access, searchable logs
and graphical KPI (key performance indicator) charts. You can see
performance reports, to see just how much time and computer power
exchange defender is saving you.
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Tiered/Central Administration Model
ExchangeDefender is designed to be flexible and work the
way you want to manage your mail infrastructure: It gives the users
full control over the management of their ExchangeDefender feature
set but it also empowers Administrators to easily navigate back and
forth through the system and assist the users or do all the work for
them. Whatever your management policy is, ExchangeDefender fits perfectly.
Empower your users. Restrict their access. Move through your accounts
without multiple authentications and delegate authority. Provide detailed
KPI graphs and performance charts.
ExchangeDefender core value is time savings. RoyAl Technology Management
started the product to save time by eliminating SPAM. It has evolved
into a product that saves management hours and puts the system control
in the hands of those that your organization chooses.
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Pricing
For Web Hosting Customers: $2.50 per email addresses per
month for the same number of email accounts as your current package
and then $3.50 per user per month for additional email addresses.
This is paid on a Quarterly, Semi-Annual or Annual period.
For Customers: $3.50 per email address per month. This is paid on
a Quarterly, Semi-Annual or Annual period.
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Notes:
For real time delivery and out bound delivery, you must have
a dedicated IP address from your Internet Service Provider.
RoyAl Technology Management offers the delivery methods of POP and
direct delivery at this time.

Login
to your Exchange Defender Account

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Microsoft Hosting Exchange
Microsoft Exchange 2003 is the core of the Microsoft communication
and collaboration platform. It gives you secure and reliable access
to your mail, contacts, appointments, calendars, notes, journals and
public folders. Exchange 2003 is designed to interface with Microsoft
Outlook 2003 software and also provides many remote options on the
go such as Outlook Web Access and RPC-over-HTTP.
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Features:
Microsoft Exchange 2003 features some of the most advanced collaboration
features to date. RoyAl Technology Management's managed Exchange platform
allows you to work with Exchange services transparently, whether you're
on the road or in your main office.
· 1000 MB storage
for your email, contacts, calendars and anything else you store in
your mailbox.
· Microsoft Outlook
Web Access (OWA) 2003
· Access your
mail, contacts, calendars and folders on the go, just point your web
browser to the secure OWA site.
· ExchangeDefender
SMTP Security
· Advanced mailbox
protection from any sort of dangerous content (viruses, spam, worms,
trojans, phishing).
· Microsoft Activesync
· RPC-over-HTTP
· Use your Microsoft
Outlook 2003 on the road the same way you do at the office without
setting up a VPN.
· Exchange Cached
Mode
· Keep your email
on your Exchange server and on your laptop at the same time, perfect
for use offline or abroad.
· Microsoft Outlook
2003 Premium Edition
· Free copy
of Microsoft Outlook 2003 Premium Edition for use with our Exchange
managed service.
· Get your mail,
contacts and appointments on the go with any Microsoft mobile device
such as your PocketPC
or cell phone.
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Benefits:
RoyAl Technology Management provides a completely managed solution
for your business: You do not have to purchase new hardware or software,
worry about server maintenance or data backup just to use Microsoft
Exchange 2003.
No Up-Front Investment
Server solutions require more than the ordinary desktop computer:
you need reliable storage, quality hardware, licenses for the operating
system, productivity and security applications. By accessing RoyAl
Technology Management Exchange over the Internet you eliminate all
the costs involved in ownership of the system that may not be adequate
for more than 3 years.
No Maintenance Costs
Server solutions require expert personnel to configure and maintain
them day-to-day. Also, the servers are always on and always available
they can always be attacked by hackers, requiring constant monitoring,
tuning and patching. RoyAl Technology Management solution is managed
by a team of MCSE's (Microsoft Certified Systems Engineers) around
the clock, 24/7.
No Waiting
Properly designed server solution takes time - to order, configure
and test. By taking advantage of RoyAl Technology Management solution
you can start using server applications the same day.
High Availability
RoyAl Technology Management systems are located in multiple data
centers around the world. With multiple Internet connections you can
always be assured that your server will be available no matter how
many people are accessing it. Your data is safeguarded on multiple
SAN (storage area networks) and your system can always be rebuilt
from the latest backup.
Flexible Licensing
Pay only for the licensing you use. If you only have a few users
you don't have to buy license packs in 5 or 20 seat counts. RoyAl
Technology Management's managed Microsoft Exchange 2003 can accommodate
a company of any size.
Software Assurance
With RoyAl Technology Management you will never be stuck with
the old technology. As soon as the new version of Microsoft Exchange
becomes available you will be upgraded to it.
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Pricing:
RoyAl Technology Management solution is designed to be affordable.
We eliminate the up-front costs such as hardware and software licensing
involved in traditional server deployment. Through special licensing
agreements with our hardware and software vendors we can assure you
of a low monthly price and allow you to grow on your terms.
The cost for all of these features is $25.00 a month per User.
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